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Ethical Capital

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In 2018, Patagonia's founder Yvon Chouinard did something unprecedented: he sued the Trump administration. The lawsuit challenged the president's decision to shrink Bears Ears National Monument. The move risked alienating politically conservative customers, potentially costing the company millions in revenue. Instead, Patagonia's revenue grew 19% in the following year. The company's trust score hit an all-time high. Customers who might have disagreed with the lawsuit admired the company's willingness to stand for its values.
Level: intermediateLanguage: EN EnglishRating: 0Reviews: 0
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01Ethical Capital: Winning with Transparent Models02Chapter 1: The Business Case for Ethics03Chapter 2: Designing Transparent Data Practices04Chapter 3: Open-Source Your Ethics: Auditable Systems05Chapter 4: Privacy as a Competitive Advantage06Chapter 5: Building Ethical AI Products07Chapter 6: Marketing Your Ethical Stance08Chapter 7: Case Studies of Ethical Brand Winners
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